Legal

Terms of Service

Last updated: July 31, 2026

These Terms of Service ("Terms") govern your access to and use of TakingCare ("the Service"), a practice-management application for therapists and mental-health professionals. The Service is operated and provided by Impact Software Systems (1996) Ltd, Company No. 512275983 ("we", "us", "our"). By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. Who can use TakingCare

TakingCare is intended for use by licensed therapists, psychologists, psychotherapists, clinical supervisors, and other mental-health professionals, and by their authorized staff. You must be at least 18 years old and legally able to enter into a binding contract. By using the Service you confirm that you meet these requirements.

2. Your account

• You are responsible for the accuracy of the information you provide and for keeping your login credentials secure.
• You must notify us promptly at sales@impactsoft.co.il if you suspect unauthorized access to your account.
• You are responsible for all activity that occurs under your account.

3. Your data and your clients' data

You retain all rights to the data you enter into the Service ("Your Content"), including client records, clinical notes, scheduling, and billing information. We act as a processor of Your Content on your behalf, to provide the Service. Our handling of personal data is described in our Privacy Policy.

You are the data controller for any information you record about your clients. You are responsible for obtaining the consents and meeting the professional, ethical, and legal obligations that apply to your practice.

4. Google integration

If you choose to connect your Google account, you authorize TakingCare to access your Google Calendar in the ways described in our Privacy Policy. You can revoke this access at any time, from inside the Service or at myaccount.google.com/permissions. Our use of Google user data complies with the Google API Services User Data Policy, including the Limited Use requirements.

5. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose, or in violation of any applicable regulation.
• Attempt to gain unauthorized access to the Service, other accounts, or our infrastructure.
• Reverse engineer, scrape, or otherwise extract source code or data, except as expressly permitted by law.
• Interfere with the Service's operation or transmit malicious code.
• Use the Service to send unsolicited communications.

6. Fees

Some features may be free; others may require a paid subscription. Pricing, billing cycles, and refund terms will be shown clearly before you commit to a paid plan. If you do not pay fees that are due, we may suspend or terminate paid functionality.

7. Service availability and changes

We work hard to keep the Service running smoothly but do not guarantee uninterrupted availability. We may modify, add, or remove features over time. We will give you reasonable notice of changes that materially reduce existing functionality.

8. Termination

You can stop using TakingCare at any time and close your account from within the Service. We may suspend or terminate your account if you materially breach these Terms, or if continued provision of the Service would expose us or other users to legal or security risk. On termination, your data will be handled as described in our Privacy Policy.

9. Disclaimers

The Service is provided "as is" and "as available." TakingCare is a tool to help you run your practice — it does not provide medical, clinical, legal, or accounting advice. You are responsible for your professional decisions, for the accuracy of records you keep in the Service, and for compliance with all applicable laws and professional standards. To the maximum extent permitted by law, we disclaim all warranties, express or implied.

10. Limitation of liability

To the maximum extent permitted by applicable law, Impact Software Systems (1996) Ltd will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, revenues, or goodwill, arising out of or relating to your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the twelve months preceding the event giving rise to the claim, or, if you have not paid us, one hundred US dollars.

11. Indemnification

You agree to indemnify and hold harmless TakingCare from any claim, demand, or loss arising out of your use of the Service in violation of these Terms or of any law, or out of your handling of your clients' data.

12. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or in-app before they take effect. Continued use of the Service after the changes take effect constitutes acceptance.

13. Governing law

These Terms are governed by the laws of the State of Israel, without regard to its conflict-of-law rules. Disputes will be resolved in the competent courts of Tel Aviv, Israel.

14. Contact

Impact Software Systems (1996) Ltd
Company No. 512275983

Email: sales@impactsoft.co.il
Phone: 03-6101800